Strings
Accessories
Furniture
Electronics
Pickups
For masters
Gain, effects
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Other
Other
Client - a fully capable individual who places Orders on the website www.strunki.ru, or is indicated as a recipient of the Goods, or uses the Goods purchased on the website www.strunki.ru, exclusively for personal, family, household and other needs not related to with the implementation of entrepreneurial activities.
Strunki.ru - MIR LLC. LLC "MIR", presenting the Products on the Site, acts on its own behalf on behalf of the Sellers.
Seller - MIR LLC, or another legal entity or individual entrepreneur, indicated as the Seller on the Product page, who are the owner of the relevant Product.
Site - www.strunki.ru - an Internet site owned by the Seller, located on a server in Moscow and having an Internet address at www.strunki.ru. It presents the Goods offered by the Seller to its Clients for placing Orders, as well as the terms of payment and delivery of these Orders to Clients.
Goods - an object of the material world, not withdrawn from civil circulation and presented for sale on the Site.
Advertising and other offers addressed to an indefinite circle of persons are considered as an invitation to make offers, unless otherwise expressly stated in the offer.
Order - a duly completed Client's request for delivery to the specified address of the list of Products selected on the Site. The order can be placed both for the purpose of concluding a retail sale and purchase agreement with the Seller, and for the exchange or replacement of Goods under a previously concluded agreement in cases stipulated by the legislation of the Russian Federation.
Client's User Account - the Client's personal account at Strunki.ru, to which funds are credited in case of cancellation of an Order or Product previously paid by him, activation of a gift certificate, as well as in other similar cases. These funds are to be used as an advance payment for subsequent Orders of the Client from the Seller, or returned to the Client in accordance with the rules of clause 6.3. of these Terms.
Cancellation of an Order or Product is a technical action of the Seller, which does not imply the Seller's refusal to fulfill the contract, which is carried out on the Site and states the fact that some of the Products in the Order (cancellation of the Product) or all the Products in the Order (cancellation of the Order) are not transferred to the Client by current Order. Strunki.ru is obliged to notify registered Clients of all cases of cancellation, including in cases of cancellation of the Goods on the initiative of the Client, by sending an electronic message of cancellation to the email address indicated by the Client during registration.
Delivery service is a third party that provides services for the delivery of Orders to Customers under an agreement with Strunki.ru
External site - a site in the global Internet, a link to which is posted on the site www.strunki.ru.
Verification is a procedure that allows you to establish the reality and ownership of a specific phone number to a specific individual, as a result of which the Client is assigned a specific ID and a personal account (hereinafter referred to as the "Account") linked to the verified phone number.
1 GENERAL PROVISIONS
1.1. The site is owned and administered by MIR LLC.
1.2. By ordering Products through Strunki.ru, the Client agrees to the Terms of sale of goods (hereinafter referred to as the Terms) set out below.
1.3. These Conditions, with the exception of clause 3.12 "Pre-order", as well as information about the Goods presented on the Site, are a public offer in accordance with Articles 435 and 437 of the Civil Code of the Russian Federation.
1.4. The provisions of the Civil Code of the Russian Federation on retail sale and purchase (§ 2 Chapter 30), as well as the Law of the Russian Federation "On Protection of Consumer Rights" dated 07.02.1992 No. 2300-1 and other legal acts adopted in accordance with them apply to the relationship between the Client and the Seller. , as well as the provisions of chapters 10 and 49 of the Civil Code of the Russian Federation, as well as regulatory legal acts of the Russian Federation regulating the circulation of certain types of goods (if applicable).
1.5. The Seller reserves the right to make changes to these Terms, in connection with which, the Client undertakes to regularly monitor changes in the Terms posted in the "Terms of Sale" section.
1.6. The client agrees with the full text of the Terms with all applications and additional sections on the Site by registering in the Personal Account, placing Orders.
1.6.1. The client agrees to the terms of sale of the selected goods (the terms of the individual purchase and sale agreement) by clicking the "Order" button at the last stage of ordering on the Site. The performance of these actions is a fact confirming the conclusion of an agreement between the Client and the Seller.
1.8. In the case of promotional events - promotions, in the conditions of promotions placed on the Site, special provisions may be established that regulate the procedure for placing an order and returning goods. In this case, the terms of the promotions are an integral part of these Terms of Sale, and are applicable to persons participating in the promotions. Registration of a promotional Order and / or fulfillment of other conditions for participation in the promotion means the Client's consent to the terms of the corresponding promotion.
1.9. By registering on the Site or in the Strunki.ru mobile application, the Client in accordance with Part 1 of Art. 18 of the Federal Law "On Advertising", provides its prior consent to receive advertising messages (in the form of SMS and / or push notifications and / or through applications and / or messengers for smartphones and / or phone calls and / or otherwise to the specified Customer's phone number, e-mail address) MIR LLC. In case of unwillingness to receive advertising messages, the Client should change the subscription settings in the corresponding section of his personal account.
2 ORDER REGISTRATION AND TERMS
2.1. The order can be placed by the Client independently on the Site.
2.2. When placing an Order, the Client must go through the Verification procedure and indicate the following information:
FULL NAME. and the Customer's phone number;
FULL NAME. and the phone number of the Recipient of the Order (if it differs from the Client);
Delivery address of the Order.
2.3. When placing an Order, the client selects the quantity of the desired product in the Product card.
2.4. After placing the Order with the payment method "Cash or credit card upon receipt", the Client is provided with information about the expected delivery date of the Order. This date means the period in which the Delivery Service will be ready to hand over the Order to the Client. The specified date depends on the availability of the ordered Goods in the Seller's warehouse, the time required to process the Order and the delivery time of the Consignment selected when placing the Order by the Delivery Service. If other payment methods are selected, the Client, after placing the Order, is provided with information on the approximate delivery date of the Order. After receipt of funds to the Seller within the time specified in clause 4.4. of these Terms, the Client is provided with information about the expected delivery date of the Order.
2.5. If the Client has placed an Order for the Goods in an amount exceeding 10 units of one name of the Goods, and if the Seller does not have the required amount of the ordered Goods in the warehouse, the Seller informs the Client about this by sending an e-mail. The message is sent to the email address specified during registration. The Client has the right to agree to accept the Goods in the quantity available from the Seller, or to cancel this item of the Goods from the Order. If the Client does not receive a response within 14 days, the Seller reserves the right to cancel this Product from the Order.
2.5.1. The Seller has the right to cancel the Customer's Orders containing Products that the Customer previously refused 5 or more times, stating reasons not related to the presence of defects in these Products.
2.5.2. The Seller has the right to refuse to conclude a contract and place an Order if the Client has already completed and has not received other previously issued Orders for a total amount of 500 rubles or more.
2.6. Information about the availability of the Goods in the Seller's warehouse is indicated on the Site on the Goods page. The deadline for receiving the Order by the Client depends on the address and region of delivery, the work of a particular Delivery Service, and does not directly depend on the Seller.
2.9. All information materials about the Goods presented on the Site are for reference only and cannot fully convey reliable information about the properties and characteristics of the Goods, including colors, sizes and shapes. If the Client has any questions regarding the properties and characteristics of the Goods, before placing the Order, the Client should contact Strunki.ru.
2.10. When placing some Orders, the Client can choose the method of forming the Order in one or several shipments.
2.11. If, in accordance with the requirements of the law, it is necessary to check the functionality of the Goods before transferring it to the Client, such a check is carried out at the Seller's warehouse before the transfer of the Goods to the Delivery Service.
2.12 Features of the sale of discounted Goods.
2.12.1. The Seller has the right to offer for sale a Product that has defects indicated in the description of the Product on the website, as well as in the accompanying documentation for the Product.
2.12.2. In the event that the Client discovers defects that were not agreed by the seller when selling the Goods, the Client has the right to make claims for free elimination of defects, replacement or termination of the contract provided for by law, if he proves that the defects arose before the transfer of the Goods to the Client or for reasons that arose before the transfer.
2.12.3. In all other respects, these Terms apply to discounted items.
2.13. Cancellation of an Order or Product.
2.13.1. Cancellation of an Order or Product is made at the initiative of the Client or the Seller. The Seller cancels the Order in the event of a significant change in the circumstances from which the Client and the Seller proceeded when placing the Order, and which made the execution of the Order impossible.
2.13.2. If the execution of the order by the Seller has become impossible for reasons beyond the control of the Client or the Seller (in the case of closure of the delivery region by the Delivery Service, changes in customs rules and procedures, closure of the Pickup Point chosen by the Client as a delivery method, and other circumstances that impede the transfer of the Goods in an agreed manner, including in the event of a loss of the order upon delivery, the absence of the Goods from the supplier of this Goods, the failure of the Goods to arrive at the Seller's warehouse, the lack of Goods in the warehouse in view of the defects identified during order processing, re-grading or inoperability of the Goods, and etc.), the Seller cancels the order and notifies the Client, and the Client has the right to agree on new conditions for the delivery of the Goods by placing a new order if the Goods are on sale at the time of placing the order. If at the time of placing the order the price of the goods increased, and the previous order was canceled not due to a defect, compensation for the difference in price on the day of placing the new order is not charged.
2.13.3. The Client has the right to change the purchase decision to refuse the ordered Goods at any time before its receipt (delivery).
2.13.4. In any case, the Client does not have the right to refuse the Goods of proper quality, having individually defined properties, if the specified Goods can be used exclusively by the Client purchasing it.
2.13.5. For a prepaid Order, the delivery cost is refundable if the Order was canceled (canceled) or not delivered.
The Client can familiarize himself with the current status of the Order in the Personal Account or on the main page of the site "what is my order".
3.1. Delivery is carried out by Strunki.ru or the Delivery Service. The methods of delivery of the Goods are indicated on the Site. The possibility of delivery to the recipient's address is determined at the time of ordering. The agreed delivery method is the method chosen by the Client from the available delivery methods when placing the Order.
3.2. The territory of delivery of some types of Goods is limited, including limited to the borders of the Russian Federation.
3.2.1. If the Client has grounds that give him the right to receive goods, the free delivery of which is limited, the Client has the right to contact the Support Service to resolve the issue on an individual basis.
3.3. The Seller will make every effort to comply with the delivery times indicated on the Site, however, delays in delivery are possible due to unforeseen circumstances that occurred through no fault of the Seller.
3.3. The risk of accidental loss or accidental damage to the Goods passes to the Client from the moment the Order is handed over to him. In case of non-delivery of the Order, the Seller refunds to the Client the cost of the Order prepaid by the Client and delivery after receiving confirmation of the loss of the Order from the Delivery Service.
-If the Client chooses the Russian Post as the Delivery Service for international mail, the risk of accidental loss or accidental damage to the Goods lies with the Seller in full until the Goods are transferred to the Delivery Service. After the transfer of the Goods to the specified Delivery Service, the Seller's responsibility is determined within the limits established by international postal legislation (Universal Postal Convention of August 12, 2008).
-If the Client chooses the delivery method "Leave the parcel at the door", the risk of accidental death or accidental damage to the Goods lies with the Client at the time the Seller sends a notification of the delivery of the Goods without direct transfer of the Goods. The Seller is not responsible for the absence of the Goods at the place of delivery after sending the appropriate notification.
3.5. The cost of delivery for each Order is calculated individually, based on its weight, region and method of delivery, and sometimes the form of payment, and is indicated at the last stage of ordering on the Site.
3.6. Upon delivery, the Order is handed over to the Client or to the person indicated as the Recipient of the Order. If it is impossible to receive the Order issued for cash by the above persons, the Order is handed over to the person who is ready to provide information about the Order (shipment number and / or full name of the Recipient), as well as pay the cost of the Order in full to the person delivering the Order.
3.7. The time allotted by the Seller for receiving the Order by the Client is limited and is indicated when placing the Order, at the stage of choosing the appropriate delivery method.
3.8. Failure to receive the Order is considered the Client's refusal from the purchase and sale agreement and is the basis for the cancellation of the Order by the Seller. If the unreceived Order was prepaid, the funds are returned to the Client in order.
4 PAYMENT
4.1. The price of the Goods is indicated on the Site. If the price of the Goods ordered by the Client is indicated incorrectly, the Seller informs the Client as soon as possible to confirm the Order at the corrected price or to cancel the Order. If it is impossible to contact the Client, this Order is considered canceled. If the Order has been paid, the Seller returns to the Client the amount paid for the Order to the bank card from which the payment was made, or by reflecting it on the Client's User Account if the Goods were prepaid in other ways.
4.2. The price of the Goods indicated on the Site can be changed by the Seller unilaterally. The price of the Goods is valid at the time of clicking the "Confirm Order" button at the last stage of ordering. At the same time, the price for the Goods ordered by the Client is not subject to change.
4.3. The methods of payment for the Goods are indicated on the Site in the section Payment Methods. The agreed payment method is the method chosen by the Client from the available payment methods when placing the Order.
4.3.1. To pay for goods from the Order in the amount of more than 300,000 rubles, all payment methods can be used, except for cash.
4.4. In case of prepayment of the Goods, the Order is accepted for processing only after the Client's funds are credited to the Seller's account.
4.4. Features of payment for the Goods using bank cards, as well as electronic means of payment linked to bank cards.
4.4.1. In accordance with the regulation of the Central Bank of the Russian Federation "On the issue of bank cards and on transactions performed using payment cards" dated December 24, 2004 No. 266-P, bank card transactions are performed by the cardholder or by a person authorized on the basis of a power of attorney issued in accordance with the law.
4.4.2. Bank card transactions are authorized by the bank. If the bank has reason to believe that the operation is fraudulent, then the bank has the right to refuse to carry out this operation. Fraudulent transactions with bank cards fall under Article 159 of the Criminal Code of the Russian Federation. According to Article 159 of the Criminal Code of the Russian Federation, fraud is considered to be theft of someone else's property or the acquisition of the right to someone else's property by deception or abuse of trust and is punishable by a fine of up to 120,000 rubles or in the amount of the convict's salary or other income for a period of up to 1 year, or compulsory work for up to 360 hours, or correctional labor for up to 1 year, or arrest for up to 4 months, or restraint of liberty for up to 2 years, or forced labor for up to 2 years, or imprisonment for up to 2 years.
4.4.3. In order to avoid cases of various kinds of unlawful use of bank cards when paying, all Orders placed on the Site and prepaid with a bank card are checked by the Seller. The Seller reserves the right to cancel the Order without giving a reason. The cost of the Order is returned to the owner's bank card.
4.4.4. Acceptance and processing of payments using bank cards is carried out by an electronic payment provider. The Seller does not carry out processing, including the collection and storage of customer bank card data.
4.4.5. By making a payment with a bank card on the Site, as well as when paying for an order upon receipt, the Client agrees to send him a cash register receipt in electronic form (links to a cash register receipt with the ability to download it in PDF format) by e-mail, or to a Verified phone number in the absence of information about e-mail in the Account. In this case, a cashier's receipt in printed form is not provided.
4.5. Payment for goods on credit.
4.5.1. The seller provides an opportunity for the client to purchase any product presented on the Site.
4.6. The Seller has the right to provide the Client with discounts on the Goods and establish a bonus program. The types of discounts, bonuses, the procedure and conditions for accrual are indicated on the Site in the relevant thematic blocks and can be changed by the Seller unilaterally.
4.7. The seller has the right to set discounts in order to promote one or another method of payment or delivery of the Goods. In this case, the Seller can limit the conditions for the validity of discounts, limit their maximum size, in addition, discounts do not apply to Products at a special price. A discount may be provided for a subsequent Order also in order to compensate for a possible increase in the value of the Goods when placing a new Order in case of replacing the Goods or exchanging for a similar one and in other cases when, according to these Conditions, it is required to recalculate the cost of the Goods.
4.8. When carrying out marketing activities involving the investment of any objects in the Customer's Orders, the delivery of these investments is carried out together with the Customer's Order. To refuse an investment, the Client must write a letter to office@strunki.ru
4.9. The cost of the Order does not include customs duties. The terms of payment and the amount of customs duties are determined by the customs legislation of the country where the order is delivered.
4.10. A Strunki.ru gift certificate can only be used to pay for services and goods of the Strunki.ru range.
5 RETURN, EXCHANGE AND REPAIR OF GOODS
5.1. Return and exchange of goods of proper quality.
5.1.1. After receiving the Order, the Client has the right to return or exchange a Product of good quality for a similar Product if the specified Product did not fit in shape, size, style, color, size or configuration within 7 calendar days
5.1.2. The exchange or return of the Goods of good quality is carried out if the specified Goods have not been in use, their presentation, consumer properties, seals, factory labels, etc. are preserved, as well as if there is a document confirming the fact and conditions of purchase of the specified Goods. If traces of the use of the Goods are found (including the absence or traces of plywood of the Strunki.ru barcode, violation of the Strunki.ru seal, etc.), the Seller reserves the right to refuse to return the funds on this basis.
5.1.3. When the Customer returns the Goods of good quality, the Seller returns to him the cost of the returned Goods, with the exception of the Seller's expenses for the delivery of the returned Goods from the Customer no later than 10 days from the date the Seller receives the Goods to the Strunki warehouse. If the order includes free shipping, this amount is a marketing condition and, upon refund, the amount will be deducted from the amount to be returned, according to the tariffs of the TC
5.1.4. Products of some categories are not subject to exchange and return.
5.1.5. The exchange of the Goods of good quality is carried out by returning the Goods to Strunki.ru with the subsequent cancellation of the Order or the Goods, then placing a new Order. In this case, the cancellation is a technical act and does not imply the Seller's refusal to perform the contract. The funds are returned to the Client in full. If, at the time of the Client's request, a similar Product is not available for sale from the Seller, the Client has the right to refuse to execute the contract of sale and demand the return of the amount paid for the specified Product. The seller refunds the amount of money for the returned Goods within the period established by the Law.
5.1.5. When purchasing a set of goods for a promotion, within which a discount was provided for one of the goods or all goods in the set, goods of good quality can only be returned as part of the set. The return of individual goods from the set is not possible, unless otherwise provided in the rules of the promotion.
5.1.7. For returned goods of good quality, purchased on credit or in installments, interest on the loan is not compensated.
5.2. Return, exchange and repair of goods of inadequate quality.
5.2.1. The Client can return the Product of inadequate quality to the manufacturer or Strunki.ru and demand a refund of the paid amount of money, as well as demand the replacement of the Product of inadequate quality or the elimination of defects in the following terms:
1 detection of a significant shortage of goods;
2 violation of the terms for eliminating defects in the goods
3 the inability to use the goods during each year of the warranty period in the aggregate of more than 30 days due to the repeated elimination of its various shortcomings.
The list of technically complex goods (established by the Decree of the Government of the Russian Federation of November 10, 2011 No. 924 g):
1 Light aircraft, helicopters and aircraft with internal combustion engine (with electric motor)
2 Passenger cars, motorcycles, scooters and vehicles with an internal combustion engine (with an electric motor), intended for movement on public roads
3 Tractors, walk-behind tractors, motor-cultivators, machinery and equipment for agriculture with an internal combustion engine (with an electric motor)
4 Snowmobiles and vehicles with an internal combustion engine (electric motor) specially designed for traveling on snow
5 Sports, tourist and pleasure vessels, boats, boats, yachts and floating transport vehicles with an internal combustion engine (with an electric motor)
6 Navigation and wireless communication equipment for household use, including satellite communication, which has a touch screen and has two or more functions
7 System units, stationary and portable computers, including laptops, and personal electronic computers
8 Laser or inkjet multifunctional devices, monitors with digital control unit
9 Satellite TV sets, game consoles with digital control unit
10 Televisions, projectors with digital control unit
11 Digital photo and video cameras, lenses for them and optical photo and film equipment with a digital control unit
12 Refrigerators, freezers, combination fridge-freezers, dishwashers, automatic washing machines, drying and washer-dryers, coffee machines, food processors, electric and gas-electric cookers, electric and gas-electric combi hobs, electric and gas-electric combi ovens, built-in microwave ovens, robotic vacuum cleaners, air conditioners, electric water heaters.
13 Wrist and pocket watches, mechanical, electronic-mechanical and electronic, with two or more functions
14 Electrified tools (hand-held and portable electric machines)
5.2.2. If a defect is found within the period specified in clause 5.2.1 of the Terms, the Client returns the Goods to the manufacturer or Strunki.ru. The goods must be returned together with a warranty card (if any) and a copy of the Act (conclusion) of the Service Center.
5.2.3. When the Client returns the Goods of inadequate quality, the Seller refunds him the cost of the returned Goods, as well as the costs of delivery from the Client of the returned Goods within 10 days from the date the Seller received the Goods of inadequate quality, provided that the lack of the Goods is production and did not arise due to the fault of the client. If the customer's order contains goods of good quality, the cost of delivery is not compensated.
5.2.4. The exchange of the Goods of inadequate quality is carried out by returning the Goods to Strunki.ru with the subsequent cancellation of the Order or the Goods, then placing a new Order. In this case, the cancellation is a technical act and does not imply the Seller's refusal to perform the contract. The funds are returned to the Client in full. If, at the time of the Client's request, a similar Product is not available for sale from the Seller, the Client has the right to refuse to execute the contract of sale and demand the return of the amount paid for the specified Product. The seller refunds the amount of money for the returned Goods within the period established by the Law.
5.2.5. When buying a set of goods for a promotion, within which a discount was provided for one of the goods or all goods in the set, goods of inadequate quality can be returned only as part of the set. Return of individual items from the set is not possible, unless otherwise provided in the rules of the promotion.
5.2.5. When paying interest on a loan for goods of inadequate quality, the Client must obtain a certificate from the Bank about the accrued interest. Strunki.ru will compensate the accrued interest subject to the provision of a certificate from the Bank, as well as provided that the deficiency of the returned Goods is production and did not arise through the fault of the client.
5.3. A refund
5.3.1. If the Order or the Product is canceled after receiving it, Strunki.ru will return the funds to the Client. The method of refunding funds is determined depending on the method that was used when paying for the Goods. For Orders and Products paid for using a Consumer Loan, a refund will be automatically issued to the client's current account with the Bank providing the loan. In case of repayment of the loan and the provision of a certificate from the Bank about the absence of debt on loan obligations, the funds can be transferred to the client's current account opened with another Bank.
5.3.2. Refunds are made by Strunki.ru in one of the following ways:
5.3.3. In case of cancellation of the Order or the Product prior to its receipt, the prepaid funds are automatically returned to the Client's account. For Orders and Products paid for by credit card, a refund will be automatically issued to the card with which the payment was made. For Orders and Goods paid using a Consumer Credit, a refund will be automatically issued to the client's current account with the Bank providing the credit.
5.3.4. To return the funds received to the User account for a canceled Order, the Client sends a letter to office@strunki.ru indicating the relevant data: recipient's full name, full bank account details or mailing address. Until the moment the Client receives the information necessary for the return, the funds will be in the User Account, and they can also be used to pay for subsequent Orders.
5.3.5. The funds received to the Client's account upon activation of gift certificates are not refundable to the Client and can only be used to pay for the Goods on the Site.
5.4. Procedure in case the seller violates the terms of the assortment (re-grading).
5.4.1. In case of transfer of the Goods in violation of the conditions of the assortment, the rules of Art. 468 of the Civil Code of the Russian Federation. 5.4.2. Unless otherwise provided by these Terms, in the event that a Product is found in the Order that does not correspond to the ordered assortment (re-grading), the Client has the right, upon transfer of the Order, to refuse this Product and demand replacement for the Product in the assortment provided for by the Order, or a refund of the money paid for the actually not transferred Product.
5.4.3. The goods transferred to the Client in violation of the assortment conditions are subject to return by Strunki.ru. If the Client accepts this Product, Strunki.ru has the right to demand that the Client pay for this Product at the price set by the Seller for this Product on the Site at the time of the transfer of the Product (including in court). If the actually transferred Product is not in the assortment presented on the Site at the time of the transfer of the Product, this Product is paid for at the price agreed with Strunki.ru.
5.4.4. Replacement of the Goods that do not correspond to the Order for the range is carried out by placing a new Order. If the Product, which does not correspond to the assortment, was prepaid by the Client, its value is returned to the bank card with which the payment was made, or, if the prepayment was made in another way, it is reflected in the User account, which is selected as a method of paying for the new Order. If the missing Product was not paid for by the Client, it is paid for in any available way chosen by the Client or Strunki.ru as agreed with the Client, when placing a new Order.
5.4.5. If it is impossible to replace the Goods, Strunki.ru notifies the Client about this by sending a message to the email address specified by the Client during registration, and the funds actually paid for the non-transferred Goods are returned to the Client's account.
5.4.6. The funds paid by the Client for the actually not transferred Goods are returned to the bank card from which the payment was made, or if the prepayment was made in another way. The refund of the amount paid for the Goods is carried out in the same way in which the payment was made.
5.5. Procedure in case of violation by the Seller of the terms of quantity.
5.5.1. Unless otherwise provided by these Terms, when transferring the Order, the Client is obliged to check the number of Products in the Order. If, during the transfer of the Order by the Client, discrepancies in the quantity of the Goods in the Order are found, the Client is obliged to immediately inform the Customer Service of the Seller about this at office@strunki.ru
5.5.2. If Strunki.ru handed over to the Client a smaller quantity of the Goods than specified in the Order (non-investment), the Client, upon transfer of the Order, has the right to accept the Goods in the part corresponding to the Order, and demand to transfer the missing amount of the Goods, or, if the missing Goods were paid for, to refuse the Order in part missing Goods and demand a refund for the missing Goods.
5.5.3. If the missing Product was prepaid by the Client, its cost is automatically returned to the bank card from which the payment was made.
5.5.4. The transfer of the missing Goods is carried out by placing a new Order, provided - unless otherwise provided by these Conditions - informing the Seller in accordance with clause 5.5.1. If the price of the Goods has increased, before placing a new Order, you must contact Customer Service at office@strunki.ru. If the missing Product was not previously paid for by the Client, or its cost was returned to the bank card, it is paid in any available way when placing a new Order.
5.5.5. If it is impossible to transfer the missing Product, the Seller notifies the Client by sending a message to the email address specified by the Client during registration. The refund of the amount paid for the Goods is carried out in the manner in accordance with clause 5.3.2. Terms of sale.
5.5.5. In case of violation by the Client of clause 5.5.1 in terms of informing the Seller, the Seller has the right to refuse to satisfy the Client's claims for the amount of the transferred Goods.
5.5. If, upon receipt of the Order through the automated terminals for issuing Orders, the Customer was given the Goods in violation of the terms of the contract regarding the quantity, assortment, completeness, the Customer has the right, no later than 20 days after receiving the Goods, to inform Strunki.ru about this by filling out an application for a return on the website.
6 INTELLECTUAL PROPERTY
6.1. All textual information and graphics on the Site are the property of the Seller.
7 WARRANTY AND LIABILITY
7.1. The Seller is not responsible for damage caused to the Client as a result of improper use of the Products ordered on the Site.
7.2. The Seller is not responsible for the content and functioning of the External Sites.
7.3. The Seller has the right to assign or in any other way transfer his rights and obligations arising from his relationship with the Client to third parties.
7.4. The Client undertakes not to use the ordered Goods for business purposes.
7.5. The Seller is not responsible for the accuracy and correctness of the information provided by the Client during Verification.
8 CONFIDENTIALITY AND PROTECTION OF PERSONAL INFORMATION
Detailed information on confidentiality and protection of personal information is presented in the corresponding section.
9 OTHER CONDITIONS
9.1. The law of the Russian Federation applies to the relationship between the Client and the Seller.
9.2. In case of any questions and claims from the Client, he must contact the Seller's Customer Service by phone or at office@strunki.ru. At the same time, the Seller's responses to the Client's requests are recognized as sent in the proper form if they are sent to the Client's email address specified by him during registration, or in writing to the Client's mailing address (if there is a corresponding order). The parties will try to resolve all disputes that arise through negotiations; if an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Russian Federation.
9.3. The recognition by the court of the invalidity of any provision of these Terms and Conditions does not entail the invalidity of the remaining provisions.
